Frequently Asked Questions

You can book immediately — there is no advance notice required. Same-day reservations are accepted based on availability. For weddings, large events, or corporate conferences, we recommend booking 1–2 weeks ahead to secure your preferred vehicles.

Free cancellation up to 48 hours before your scheduled pickup — full refund, no questions asked. Cancellations within 48 hours are charged in full. No-shows are charged in full.

Yes. You can modify your reservation at any time before pickup subject to vehicle availability. Contact us by phone or email and we'll handle it promptly.

Yes. We provide child booster seats upon request at no extra charge. Please note this requirement at the time of booking so we can prepare your vehicle.

Airport transfers and point-to-point rides have no minimum duration. Hourly (as-directed) service requires a 4-hour minimum for SUVs, and a 5-hour minimum for Sprinter vans and charter buses.

Yes — we monitor every flight in real time. If your flight is delayed, your chauffeur automatically adjusts. You will never be charged for airline delays.

For arrivals, your chauffeur will be waiting at the baggage claim area holding a sign with your name. For JFK, LGA, and EWR, we provide the exact meeting point in your confirmation.

Yes. We include 60 minutes of complimentary wait time for international arrivals and 30 minutes for domestic. Additional wait time is charged at the rate shown in your booking confirmation.

We serve JFK, LaGuardia (LGA), Newark (EWR), Teterboro (TEB), Westchester (HPN), MacArthur (ISP), and Republic Airport (FRG).

We accept all major credit cards (Visa, Mastercard, Amex, Discover) and corporate invoicing. We do not accept cash.

Your card is authorized at booking and charged upon completion of the ride. Corporate accounts are invoiced on a NET 30 basis at the end of each billing cycle.

Gratuity is not included in any quoted fare. It is entirely optional and at your discretion, and is never added automatically.

Yes. Approved corporate accounts receive NET 30 monthly invoicing, per-ride receipts, a dedicated account manager, and priority dispatch.

Never. BLVK uses flat-rate pricing only. No surge on holidays, bad weather, peak hours, New Year's Eve, or any other time.

Our fleet includes luxury SUVs (Cadillac Escalade, Chevrolet Suburban, GMC Yukon XL, Cadillac XT6 and the electric Cadillac Lyriq), Executive and Limo Sprinter vans, minibuses and full-size motor coaches.

Yes. You can select your preferred vehicle at booking. Every vehicle is subject to availability, so book early for weekends and holidays.

Yes. We have ADA-accessible Sprinter vans available. Please note this requirement when booking.

All vehicles include complimentary Wi-Fi, device charging ports, chilled water, mints, premium audio with Bluetooth, leather seating, climate control, and privacy tinting. Vehicles are sanitized daily.

Email info@blvklimo.com. Account setup takes less than 24 hours. You'll receive a dedicated account manager and login to our business portal.

Benefits include monthly invoicing, centralized billing, a dedicated account manager, priority booking, volume discounts, expense reporting, and custom travel policy controls.

Yes. Volume discounts are available for accounts booking 10+ rides per month. Contact our business team for a custom quote.

Absolutely. We specialize in wedding transportation — bridal party vehicles, guest shuttles, and getaway cars. We work directly with your wedding planner to coordinate timing.

Yes. Our event logistics team handles fleet coordination, on-site transportation management, and run-of-show integration for galas, conferences, and corporate events.

Yes. As-directed hourly service is available for any occasion — 2-hour minimum for SUVs, 3-hour minimum for Sprinters.