Assistants book most of the executive travel we carry. The good ones send the same things every time.
Always include
- Passenger name and mobile number, not just yours
- Pickup address with a building or entrance if it is ambiguous
- Flight number for airport work
- Destination address, and what happens afterwards if the car is needed again
- Vehicle class, or the passenger count and bag count so we can choose
Often forgotten
A mobile number for the passenger. When the kerb is blocked, the chauffeur calls the passenger, not the office.
Which entrance. Large buildings have several. A named door removes two phone calls.
The return. If the day ends somewhere unpredictable, hourly booking is cheaper than three separate transfers.
Preferences. Temperature, water, silence, a particular route. We record these against the passenger so you do not have to repeat them.
Following the ride
Ask for trip status when you book. You will be told when the chauffeur is on the way and when the passenger is aboard, which is usually enough to reassure a meeting host without calling anyone.
Changes
Time and address changes are free before pickup, subject to availability. Message dispatch rather than rebooking, which keeps the chauffeur assignment and the fare.
